For over seven years, the TEK-IT team has served the community in and around Saint George, Utah, by remaining steadfast in their commitment to three basic principles: Professionalism, Trustworthiness, and Reliability. With those three ideas in mind and at the foundation of every single project they take on, their team has built a booming business and forged strong relationships within their community.
“The technology company you choose has the ability to continually create either major enjoyment and satisfaction, or adversely create major frustration and disappointment for you as an end user,” says Charles Canfield, president and CEO of TEK-IT. “That’s why our company’s highest priority is to create custom systems that provide a positive customer experience on a daily basis, and it’s why our number one focus is high quality.”
Canfield and team recognize that, when it comes to the technology out there, consumers have an overwhelming number of options to choose from, which can lead to confusion and frustration. It’s why he’s made education a top-priority for his own team, so they can go into a client meeting with the expertise and understanding needed to provide that top-notch experience.
In their brief existence, TEK-IT has expanded to offer services that cover home automation, lighting and shades, home theater, multiroom entertainment, and more. And they’ve supported customers across a range of needs, from simple television mounts to complete home automation systems.Recently, the company completed a massive $675k project on an 8,500 square-foot home that included Control4 lighting, a custom theater with star lighting in the ceiling, Lutron shading and a full home audio system. Pictures of the home, along with some of the company’s other work are posted below.
Canfield has built a strong reputation in a short period of time by taking a customer-centric approach to each and every client interaction. TEK-IT start by offering cost-free evaluations done in the customer’s home in order to get the most-accurate and detailed scope of work prior to offering a project estimate. From there, the client will hear back from their team within 24 hours, and work can begin in the week or two after. Once complete, TEK-IT offers one-year limited warranties as well as extended maintenance plans to ensure their customers receive long-term care for their systems.
“When we make promises, we deliver,” Canfield says. “It is a very serious goal of ours to have an extremely clean reputation. We know that that can only be achieved by serving each and every customer with the highest level of care. We believe that these values make all the difference.”
